Yield and quality control
Which diagram organizes the relationship between a problem (effect) and the factors that influence it in a shape like a fish skeleton?
- APareto chart
- BHistogram
- CCause-and-effect diagram
Show answer and explanation
Answer: C. Cause-and-effect diagram
A cause-and-effect diagram places the problem (effect) at the right end and writes the factors affecting it as branches, grouped into categories such as people, machines, materials and methods; from its shape it is also called a fishbone diagram. It is one of the seven QC tools and helps identify the causes of defects without omissions.