Yield and quality control
What is the approach called that emphasizes, when a problem occurs, going to the actual place, looking at the actual thing and confirming the actual situation?
- AFormalism
- BPerformance-based pay
- CSangen-shugi (actual place, actual thing, actual situation)
Show answer and explanation
Answer: C. Sangen-shugi (actual place, actual thing, actual situation)
Sangen-shugi is a basic problem-solving attitude long valued in Japanese manufacturing: rather than judging from reports or guesses alone, go to the actual place (genba), look at the actual item (defective part or tool) and confirm the actual situation and data.
- A. Formalism values form over substance.
- B. Performance-based pay is a human-resources concept.
- C. Correct. It emphasizes the actual place, item and situation.