Reliability
What is the main purpose of collecting and analyzing information on failures of products in use in the market (field failures)?
- ATo raise product prices
- BTo eliminate testing altogether
- CTo understand failure trends under real usage and feed them back into improving design, manufacturing and test conditions
Show answer and explanation
Answer: C. To understand failure trends under real usage and feed them back into improving design, manufacturing and test conditions
Reliability tests only simulate real usage, and in the field failures can occur through unexpected use or environments. Analyzing returned failed parts and grasping trends in failure rates and modes helps improve design, manufacturing processes and test conditions.
- A. Raising prices is not the purpose.
- B. Pre-shipment testing is still needed even with field data.
- C. Correct. Understanding real failure trends feeds improvement.