Cyber Attacks and Defense in Practice
An attacker obtained an employee's password and repeated the login dozens of times, flooding the employee's smartphone with notifications asking for approval. The employee got annoyed and pressed "Approve" without thinking. Which of the following is the most appropriate countermeasure to this attack?
- AMake the notification sound quieter so that employees are not bothered and can keep working even when many approval requests arrive
- BIncreasing the minimum password length eliminates the risk of employees approving even when approval requests from an attacker arrive
- CIntroduce entry of the number shown on the screen into the app and limits on mass requests, and have employees report notifications they did not trigger
Show answer and explanation
Answer: C. Introduce entry of the number shown on the screen into the app and limits on mass requests, and have employees report notifications they did not trigger
This kind of attack is called MFA fatigue (push bombing) and exploits the weakness of methods in which authentication completes just by pressing "Approve" in a notification. With number matching, approval is impossible without entering the number shown on the login screen, so users who did not log in themselves cannot approve. Measures such as stopping mass requests in a short time, showing location and application information in the notification and having users report notifications they did not trigger are combined. More fundamentally, organizations move to phishing-resistant methods, such as FIDO2 passkeys, that cannot be used on fake sites or for someone else's login.
- A. Making notifications less noticeable makes suspicious ones easier to overlook.
- B. It has no effect on a password that has already been obtained, and the problem of pressing approve remains.
- C. Correct. Tie the approval action to the user's own login and stop mass requests.
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